Policies & Disclaimers

 

MASSAGE THERAPEUTICS, LLC

 

CANCELLATIONS/NO-CALL, NO SHOW

If appointments are not cancelled within 24hrs, or if there is a no-call, no-show. Individuals will be charged an inconvenience fee of $15 for 40 min session, $20 for 60 min session, $25 for 75 min or if a T.L.C session is booked; half the session cost. Until paid, no other services can be booked in person or through the online booking system.

IMPORTANT INFO

(1.) I am adamant about the intake and outtake process, due to that I am a little in depth per client and can take about  5 minutes to listen to your wellness concerns and questions before and after your massage session. It is recommended that you arrive 10 minutes prior to your appointment in-office.  SOAP  Notes will be taken, which is a brief write up/mark-up  body assessment (i.e Pain of 5 out of 10 in lower back today; your session goals etc.).  You are also required to complete client paperwork before your session, in which I will use in your initial intake process. This process allows me to better understand your wellness needs and be well prepared for your session. 

 

(2.) There is a COVID-19 waiver that will need to be signed before your initial session.

 

(3.) There is a requirement to provide a debit or credit card when booking appointments. This guarantees your appointment session date/time, and also lets me know that you are a serious booker. If you need to re-book, you must through the booking system. Massage Therapeutics will no longer reschedule client appointments (through the therapist) because a debit/credit card needs to be on file for no-show protection. Your card information needs to be inputted every time an appointment is booked even when rescheduling.

CREDIT/DEBIT CARD TO BOOK

A debit or credit card is required to book any service online. This process guarantees your appointment session date/time and also lets me know that you are serious scheduler. If a card is removed or added that does not have available funds, in attempt to avoid the cancellation fee, you will be banned from making any further massage session appointments and your name will be sent to massage facility partners in the area, as a red flag client. 

WHAT ARE YOUR ACCEPTED FORMS OF PAYMENT? DO YOU ACCEPT INSURANCE?

Credit, Debit, Cash, Health Cards, Visa Gift Cards, Personal Checks.  HSA, FSH and insurance reimbursement clients such as AETNA . Currently in the process of networking with insurance companies. 

DO YOU HAVE ANY DISCOUNT OR LOYALTY PROGRAMS?

For every referral, ( friend, co-worker or family member) that schedules a service with me; to show my appreciation, I will apply  a  $5.00 credit on your client account profile, to use towards any service or product  I offer. The individual that is referred, will have to actually book with me, show up, and receive their session. There is a $10.00 cap, of how much referral credit that can be used per session. The good news is, there is no cap on how many people you refer and how much you earn each month!

 

Google, Facebook and Yelp  are powerful platforms. If you can find the time, any feedback that you have about your experience, in regards to my  business and services would be greatly appreciated.  I will also apply  a  $5.00 credit on your client account profile, to use towards any service or product  I offer.

WHERE WILL MY MASSAGE SESSION TAKE PLACE?

Your massage session will take place at a professional office location, in Lacey WA. Located in a tranquil environment that caters to the therapeutic process. Mobile services are rendered in the comfort of your own home and in a location suitable for massage therapy.

MUST I BE COMPLETELY UNDRESSED?

During massage session (except clothed massage) you will be undressed to your comfort level. Please keep in mind that most table massage techniques and modalities require full access to your muscle groups; this ensures the success of your care and proper treatment. During in-home massage session, procedures are still followed as if you were in a professional office. 

WILL THE PRACTITIONER BE PRESENT WHEN I DISROBE?

I will always leave the room or office while you undress, before and after the massage session. In consideration of the practitioner please ensure undressing and redressing does not occur at anytime before the therapist leaves the room.  During in-home massage session, procedures are still followed as if you were in a professional office. 

WILL I BE COVERED DURING THE SESSION?

You will be properly draped at all times to keep you warm and comfortable. Only the area being worked on will be exposed.  During in-home massage session, procedures are still followed as if you were in a professional office. 

WHAT PARTS OF MY BODY WILL BE MASSAGED?

 Table massages are unclothed to the clients comfort level, with proper draping at all times for the whole body.  With the cupping session specific areas will be exposed for cups to be placed for treatment in multiple locations on the body. Clients are to wear shorts or biker shorts in their cupping sessions.

WHAT ARE THE BENEFITS OF MASSAGE?

Massage and bodywork can help release chronic muscular tension and pain, improve circulation, increase joint flexibility, reduce mental and physical fatigue and stress, promote faster healing of injured muscular tissue, improve posture, and reduce blood pressure. Massage and bodywork is also known to promote better sleep, improve concentration, reduce anxiety and create an overall sense of well-being.

ARE THERE ANY MEDICAL CONDITIONS THAT WOULD MAKE MASSAGE INADVISABLE?

Yes. That's why it's very important that before scheduling a massage session, please don't hesitate to asks general health questions. It is very important that you inform me of any health problems or medications you are taking, I will not work on a client if there is a rash or outbreak present, this is to protect myself. If you are under a doctor's care, it is strongly advised that you receive a written recommendation for massage or bodywork prior to any session. Depending on the condition, approval from your doctor may be required.

SEXUAL MISCONDUCT

Sexual misconduct of any kind is not tolerated in my facility. Massage or express massage services are both strictly therapeutic. You are to respect the practitioner as they respect you.

FACTS

With routine care Personal Wellness Care, therapeutic treatments may help minimize or even eliminate completely many negative things that impact our health and wellness. Some of those things helped are listed below:

  • Anxiety

  • Sleep quality

  • Energy

  • Concentration

  • Circulation

  • Fatigue

  • Muscle Pain

  • Mood

  • PTSD

  • Headache

  • Congestion, and much more!​

 

MEDICAL DISCLAIMER

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